We are finding tickets to be randomly resolving themselves. The last ticket log has random letters or a full stop. This has been going on for a while now. 5 tickets a week perhaps.
There is no common denominating factor. In addition some are transferring across to different team members.
Anyone come across this?
Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...
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