Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Jira Service Desk v7.2 - Tickets resolving themselves and transferring

We are finding tickets to be randomly resolving themselves.  The last ticket log has random letters or a full stop. This has been going on for a while now. 5 tickets a week perhaps.

There is no common denominating factor. In addition some are transferring across to different team members.

Anyone come across this?

1 comment

Meg Holbrook Community Leader Mar 09, 2018

Are you using any out of date or unsupported addons? 

Comment

Log in or Sign up to comment
TAGS
Community showcase
Published in Jira Service Management

Atlympic Event: Jira Service Managemnt

Hello Community!  Quick disclaimer: We are running a contest on Community (The Atlympics!) from July 23rd - August 8th of 2021. If you are interested in participating in this contest (prizes! ...

226 views 1 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you