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Jira Service Desk: add service stakeholders

mathias.albrecht
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April 20, 2022

Hi,

It doesn't seem possible to add stakeholders to Jira Service Desk to automatically notify them of issues.

I found the stakeholder field in the link Opsgenie service. But as a Jira service desk only create alerts in Opsgenie, they aren't notified.

 

Is there a way to :

  1. Link stakeholders to a service (maybe the Change approvers field ?)
  2. Have the possibility to notify the stakeholders directly when an issue is raised, without adding them manually in as [internal stakeholder|https://support.atlassian.com/jira-service-management-cloud/docs/how-can-i-add-and-manage-internal-stakeholders/]

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