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JSM board issue

Ayush Lawania March 14, 2024

I have activated board feature in my service management project but when I create any subtask it appears as a new ticket on the board, how can change the setting to hide the subtask and show only standard issue types only.

Screenshot 2024-03-14 183909.png

2 answers

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Alex Koxaras _Relational_
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 14, 2024

Hi @Ayush Lawania 

You can't hide them. I would do as @Jack Brickey very well suggested. Keep in mind that board in JSM is a very half-baked feature imo. In very early stages of development.

0 votes
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 14, 2024

Hi @Ayush Lawania , 

you can create a Quick filter to hide subtasks.

  • enable quick filters by clicking on the slide bars (upper right)
  • Click on ellipses and Configure board 
  • select quick filters
  • create new filter - type != sub-task

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