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JSM board issue

Ayush Lawania
Ayush Lawania March 14, 2024

I have activated board feature in my service management project but when I create any subtask it appears as a new ticket on the board, how can change the setting to hide the subtask and show only standard issue types only.

Screenshot 2024-03-14 183909.png

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Alex Koxaras _Relational_
Alex Koxaras _Relational_
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March 14, 2024

Hi @Ayush Lawania 

You can't hide them. I would do as @Jack Brickey very well suggested. Keep in mind that board in JSM is a very half-baked feature imo. In very early stages of development.

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Jack Brickey
Jack Brickey
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March 14, 2024

Hi @Ayush Lawania , 

you can create a Quick filter to hide subtasks.

  • enable quick filters by clicking on the slide bars (upper right)
  • Click on ellipses and Configure board 
  • select quick filters
  • create new filter - type != sub-task
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