JSM and Jira project -reportin system that allows us to understand the overall impact of each enhanc

Danielle David
Contributor
September 24, 2024

 

 

 

 

I'm seeking assistance with managing our enhancements across our Finance division. Currently, we have a central project that encompasses all our enhancement requests this is a JSM service Project . Once an enhancement is approved, the corresponding ticket is duplicated and transferred to a specific Jira Project project based on the nature of the enhancement. For instance, enhancements related to taxation issues are moved into the Tax project as an epic, to which we then add associated tasks and stories.

Our goal is to establish a reporting system that allows us to understand the overall impact of each enhancement. Specifically, we want to track the number of epics generated per enhancement, as well as the subsequent stories and tasks created within those epics.

Could you please advise if there's a way to report on these upstream and downstream flows accurately and efficiently?

 

1 answer

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Alex Ortiz
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 24, 2024

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