JSM Cloud form dropdown filter

[Jonathan Samuel Perfecto Del Villar]

In a JSM Cloud form, using two dropdown fields each mapped to a Jira Field.

I want to know if there's away to filter the list of options of Field B based on the value select on Field A.

For example:

• If Field A has option one selected, then Field B only shows 7 options.
• If Field A has option two selected, then Field B only shows 3 options.

[Jonathan Samuel Perfecto Del Villar · Accepted solution]

We had to use Assets to solve this issue.

[Rodney Estrada]

Hi @Jonathan Samuel Perfecto Del Villar ,

I'm setting up Assets and am curious if you're using any external sync automation, like automatically syncing between Jamf and Assets when a computer is added/updated.

[Jonathan Samuel Perfecto Del Villar]

Hi @Rodney Estrada, sure we did the following:

• Created the schema in Assets
• Added the objects with its attributes.
• After the Assets configuration is ready
• We created an Jira Asset field and mapped to the schema/objects.
• In the form we added an Assets object/s type field and mapped it to the Jira field.

Hope this helps!

[Rodney Estrada]

Are the objects being added by automation via API? E.g. automatically importing objects from Jamf to Assets via API?

I'm specifically working on a way to integrate and/or automate Jamf and Intune with Assets.

[Manoj Gangwar]

Hi @Jonathan Samuel Perfecto Del Villar, Welcome to the community!

It is not feasible to filter the list of options in Field B based on the value selected in Field A.

But as a workaround, you can create a select list cascading field and use that field in the form.

[Jonathan Samuel Perfecto Del Villar]

Sounds like a good, but how do I mapped the value of the parent and child options to the actual Jira fields?

Parent choice > Field A
Child choice > Field B

Or can I use an automation to get those values from the form cascading field?

Appreciate the help!