Automatic reminder email notifications are not sent to approver of the ticket
Hi @Mallikarjun Basappa Biradar you don't mention if you're using Data Center or Cloud, but I found these entered in Atlassian's Jira site: JSDSERVER-5941 JSDCLOUD-8369
It's not exactly clear to me what the issue is, but it kinda sounds like these tickets. Feel free to vote for and watch them if they are what you are looking for.
Hope that helps.
Hi @Mallikarjun Basappa Biradar ,
If you are still looking for alternatives, then Notification Assistant for Jira might be able to help you with this.
It is available for both Cloud and Data Center, and it allows you to build reminders for approvers as we detail on "How to notify users of pending approvals".
Feel free to reach out.
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