Jira Align activation works on demand by Atlassian. It is working other than the products available in the cloud.
You can reach out to Atlassian through the link below:
https://www.atlassian.com/software/jira/align#contact
As an Agile at Scale Atlassian Partner we, catworkx, would be also happy to enable you into the product. Don't hesitate to reach out to us at agile@catworkx.com
Kind regards,
Ahmet
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