Get product advice from experts

Ask a question →

Join a community group

Find a group →

Advance your career with learning paths

Take a free class →

Earn badges and rewards

Connect and share ideas at events

See the calendar →

Community
Products
Jira Service Management
Questions
Is there anyway Default Service Desk Comments to Internal only?

Is there anyway Default Service Desk Comments to Internal only?

Is there anyway Default Service Desk Comments to Internal only?

1 answer

0 votes

Do you mean that you want to make internal comments by default? We found only one way to do it is to use JavaScript. But it is a bad solution.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Can you please provide that solution?

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

You can find such a script here

https://community.atlassian.com/t5/Jira-Service-Desk-questions/How-to-change-default-tab-to-internal-comment/qaq-p/56715

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

Reply

Suggest an answer

Log in or Sign up to answer

Was this helpful?

Thanks!

Jira Service Management

TAGS