Is there any way that we can show the Link issues or Search for parent issues in Request Portal

[Santhosh Raj]

Actually we are trying to Link Issues to the Parent. So we gave a Text field box and wanted them to update the Parent Issue Key and this will link to the parent when an Issue is created. 

So customers are not updating is correctly, they are pasting the link, or not matching the key, 
For Example: Updating only the numbers - 123 and not as  JIRA-123

So facing some problems. 

Could you please help us to find any ways for sorting this issues ?

[Sebastian Krzewiński]

Hi @Santhosh Raj 

By default I'm sure that search like you described is not possible. You need to consider use app like https://marketplace.atlassian.com/apps/1219647/my-requests-extension-for-jira-service-management?hosting=cloud&tab=overview

Regards,

Seba