Is there amount limit on the Jira form dropdown choices?

[Kevin Zhang]

Hi team,

I get an exception when I invoke this API to save a form template on Jira.

This operation is to add about 100 new choices into one dropdown field in the form template.

org.springframework.web.client.ResourceAccessException: 
I/O error on PUT request for "https://api.atlassian.com/jira/forms/cloud/xxxx/project/xxxx/form/xxxx": 
Received fatal alert: record_overflow; nested exception is javax.net.ssl.SSLException: 
Received fatal alert: record_overflow

https://developer.atlassian.com/cloud/forms/rest/api-group-forms-on-project/#api-project-projectidorkey-form-formid-put

Did the exception record_overflow  mean that the choice list is too large? If so, is there any specification on the up limit?

[Alex Koxaras _Relational_]

Hi @Kevin Zhang 

I don't see any limitation or at least any problem with adding 100 option to a single select list. I've tested it on my instance and I added 102 values without any error.

[Alex Koxaras _Relational_]

And by the way, the endpoint you shared is about forms, and not adding options to a single select field. Which operation are you trying to perform, and where exactly?

[Kevin Zhang]

Hi Alex, thanks for your instant reply.

yes, you are right. There is no a dedicated API to add options to a single field. 

I have configured a form on the Jira and I want my backend service to automatically update the options of a selection field of the form via API.

Firstly I use the GET api to pull the form as JSON and then add new options into the JSON and update the form via the PUT api.

But now get record_overflow exception when executing PUT api.

The API works well in local environment to update the form with small amount of options, but fails with large amount of options. 

GET: https://developer.atlassian.com/cloud/forms/rest/api-group-forms-on-project/#api-project-projectidorkey-form-formid-get

PUT: https://developer.atlassian.com/cloud/forms/rest/api-group-forms-on-project/#api-project-projectidorkey-form-formid-put

[Alex Koxaras _Relational_]

@Kevin Zhang I beg to differ, but there is an endpoint for creating options on custom fields: https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-custom-field-options/#api-rest-api-3-field-fieldid-context-contextid-option-post

Try the above endpoint and let me know if that worked for you.

[Kevin Zhang]

any clues?