Is there a way to export from JXL with conditional formatting and hierarchy?

[Natalie Keane]

I have set conditional formatting and hierarchy in JXL, but when I export it's not there. Is there any way to do this? Even if it's not exporting in Excel. Thank you in advance. 

[Joseph Chung Yin]

@Natalie Keane -

I believe JXL is a third party application for your JSM env, if so, you need to contact the application vendor for technical support on your ask.

This should be their support site - 

https://support.jira.jxl.app/servicedesk/customer/portals

Sorry.

Best, Joseph Chung Yin