Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Is there a Jira service or license needed for connecting AD to Jira Service Desk

Warren Siaton
Warren Siaton February 13, 2019

I would like to AD connect to Jira to populate users in Jira Service Desk is there a service or license to AD Connect to Jira to populate the user table.

Answer
Watch
Like Be the first to like this
472 views

2 answers

0 votes
Sloan N_ B_
Sloan
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
February 13, 2019

Hi @Warren Siaton

Welcome to the Atlassian Community.

Check out this document: JIRA Service Desk: Connecting to an LDAP directory or Active Directory (AD)

Note this is valid for Jira Service Desk Server, not cloud.

Cheers
Niklas

View More Comments
Warren Siaton
Warren Siaton February 18, 2019

Niklas thanks we have Jira Service Desk Cloud at West.

Like
Reply
0 votes
Alexey Matveev
Alexey Matveev
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
February 13, 2019

Hello,

There is no license for connecting to AD. But if you want your users to be service desk agents, then the users will need a Service desk license

Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
TAGS
AUG Leaders

Atlassian Community Events

    See all events