Is it possible to assign a group / team to the Default Assignee?

Juan Varela March 21, 2024

I am creating an onboarding form. I want to assign the Service desk team the ticket vs one individual. Is this possible?

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John Funk
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March 21, 2024

Hi Juan - Welcome to the Atlassian Community!

No, the Assignee field can only have one user. You would need to create a custom field of Group picker type or a Multi-user Picker type. 

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