Community
Products
Jira Service Management
Questions
Is creating support ticket using JIRA API considered an app that requires Atlassian approval?

Is creating support ticket using JIRA API considered an app that requires Atlassian approval?

I'm utilizing your REST API documentation to create a JIRA ticket in my customers instance regarding a question/issue they may have about my product.

My concern is this: would this be considered an app where I need to submit to Atlassian for a formal app approval?

I'm pretty sure not but wanted to get confirmation.

1 answer

1 vote

Hi @John Galadzhyan - I don't think so "The Jira REST API enables you to interact with Jira programmatically. " which I think is standard.

Thanks,

-Bharat

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Indeed, REST API's are just another way of interacting with Jira.

An app that is integrated on the platform that will require approval but with the REST API's you only interact from the outside through a script or another program

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Product Q&A

Community resources

Support

Top groups

Community resources

Support

Learn

Community resources

Support

Events

Community resources

Support

Get product advice from experts

Join a community group

Advance your career with learning paths

Earn badges and rewards

Connect and share ideas at events

Is creating support ticket using JIRA API considered an app that requires Atlassian approval?

1 answer

Suggest an answer

Was this helpful?

Thanks!

TAGS

Atlassian Community Events