Import users JSON doesn't work

Gabe Cz
Contributor
September 17, 2024

Importing json using following json, only imports Name as test test, the email address, the public name is @Test Test, and it adds the user to 2 other groups and 1 other product, and gives part-admin rights as well. but what it does matters little to not at all for it imports my json not as expected.

{
"users": [{
        "name": "thisisusername",
        "groups": ["jira-servicemanagement-customeronly-mycompany"],
        "active": true,
        "email": "test1@yahoo.com",
        "fullname": "Full Name"
    }
}
]

The mentioned group gives customer access only which is the whole point, and to one product only.

 

 

1 answer

0 votes
Anusha A
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 19, 2024

Hi Gabe, 

Thanks for your question on community. 

It appears that you've submitted a support ticket regarding this inquiry. Our team will respond shortly with an update.

Have a good day ahead!

Regards,

Anusha A

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