I dont have project settings in our trial version

Hollie McIntyre February 12, 2019

We have a Trial version of Jira Service desk - I'm going through your online documentation and I'm not seeing an option to do the types of activities and adjust settings in the manner that you're directing me to do. 

1 answer

0 votes
Maksim Smetannikov
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 12, 2019

Do you have cloud or server?

Hollie McIntyre February 12, 2019

I think it might be cloud but I'm not the one who set up the trial. 

Hollie McIntyre February 12, 2019

Just confirmed that it is cloud

Maksim Smetannikov
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 12, 2019

I think that's what you need: https://confluence.atlassian.com/get-started-with-jira-service-desk/administer-jira-service-desk-917968295.html

And a little tip - when you read the documentation, pay attention to this switch:

image.png

Maksim Smetannikov
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 12, 2019

You should also make sure that you are added to the project administrator role: https://confluence.atlassian.com/servicedeskcloud/managing-project-role-memberships-780868036.html

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events