I've been trying to create, edit and delete different projects for different testings.
Now I'm having problems because I delete projects but some information is still there (workflows, fields, etc).
How can I swipe my account completely in order to start again from 0?
Thanks!
Hello There,
Here is the steps:
1)Navigate to https://admin.atlassian.com and log in with admin / site credentials.
Select the site that needs resetting.
2)Select Manage Subscriptions under the Subscriptions & Billing heading within the left column of the UI.
3)If there is only a single application / subscription within the site, you will need to add a new temporary one. (watch how in the video)
4)Once there are at least two applications / subscriptions, click the ... for the one that needs to be reset and choose Delete only if you have a backup! cheeky
Type DELETE in the confirmation box.
Provide a reason for Atlassian. (This really does help)
Click the Delete button.
5)Wait for the Site to update showing that the application / subscription has been deleted.
Reactivate the application / subscription by navigating back to Site Settings and selecting Discover Applications under Subscriptions & Billing (left column)
Find the application that was deleted and click the Reactivate button.
Dear @Andrei Akentjew,
For JSD Server: shut down Jira, drop all tables in DB, delete Jira-home (save dbconfig.xml before), start Jira with saved dbconfig.xml.
For Cloud: Open ticket to reset your virtual instance.
So long
Thomas
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