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How to send Internal comments to Jira from API

Mounika A
Mounika A
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January 2, 2025

 

How to send Internal comments to Jira from API

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Trudy Claspill
Trudy Claspill
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January 2, 2025

Hello @Mounika A 

Welcome to the Atlassian community.

Are you using Jira Service Management Cloud or JSM Data Center?

If you are using JSM Cloud this is the API endpoint for adding comments:

https://developer.atlassian.com/cloud/jira/service-desk/rest/api-group-request/#api-rest-servicedeskapi-request-issueidorkey-comment-post

As per the documentation you specify in the request body if the comment is public or private.

 

A similar API endpoint is documented for JSM Data Center:

https://docs.atlassian.com/jira-servicedesk/REST/5.15.2/#servicedeskapi/request/{issueIdOrKey}/comment-createRequestComment

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