How to import URLs to JSM assets?

[Gili Bar]

I am trying to add links to an existing field in the JSM assets schema called NinjaOne link.

I import the links, but they work as text and not URL

How do I import them so they are used as a URL for this schema and the field I chose?

[Christopher Jaksch]

Hi @Gili Bar

did you already check the following documentation: https://support.atlassian.com/jira-service-management-cloud/docs/prepare-your-data-for-importing-into-assets/

https://support.atlassian.com/jira-service-management-cloud/docs/attribute-types/

Hope that helps you to continue your mission.

Best
Chris
catworkx