To add context. We have the main Helpdesk and sometimes need to escalate the issue we have to a separate board. We do this through a manual triggered automation and it creates a linked issue to that board.
When the issue is resolved on the board it triggers another automation where the initial ticket moves through the workflow into a work in progress, however, what I am looking to do is have the last comment on the linked ticket to copy over onto the original when it is closed.
Is there a way to do this?
Kind regards
