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How can I see which Knowledge articles have been 'liked'?

Marie Philips June 17, 2020

This relates to a Cloud Next-gen service desk.

I can see how many 'likes' in the 'Requests deflected' report and how many views in the knowledge base, but I can't find how to see which articles have been 'liked' or how many 'likes'. Is there a way to do this?

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Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 19, 2020

Hello Marie,

Thank you for reaching out to Atlassian Community!

To check the articles and how many likes it received, you must click on the number on the columns. 

Screen Shot 2020-06-19 at 10.34.36.png

Screen Shot 2020-06-19 at 10.35.43.png

The results will depend on what you select on "Show". 

Please, give it a try and let us know how it goes.

Regards,
Angélica

Kevin Suter May 11, 2022

I cannot see any likes count in the view you mentioned.

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