This relates to a Cloud Next-gen service desk.
I can see how many 'likes' in the 'Requests deflected' report and how many views in the knowledge base, but I can't find how to see which articles have been 'liked' or how many 'likes'. Is there a way to do this?
Thank you for reaching out to Atlassian Community!
To check the articles and how many likes it received, you must click on the number on the columns.
The results will depend on what you select on "Show".
Please, give it a try and let us know how it goes.
Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...
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