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How can I add images to Jira Service Management forms?

aprobacionesFonYou
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September 30, 2022

Hello I am configuring a forms for my organizations custormer portal and It is required that all forms have the organiztions color scheme and logo. Is there any way to add images to the created forms. 

Thank you for your help

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Joseph Chung Yin
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 30, 2022

@aprobacionesFonYou -

Welcome to the community.  It seems that adding image against FORM is only available for Jira/JSM server env currently and it is still a new feature.  It is not yet a feature for the cloud side yet.

I would recommend you to contact Atlassian Support (https://support.atlassian.com) to obtain further updates on this functionality.  

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

Mohammad RahmaniNasab October 2, 2023

Hi
How can I access that in Datacenter?
it's an urgent, thanks for your response

Joseph Chung Yin
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 2, 2023

@Mohammad RahmaniNasab -

In Data Center env, you will need to be an Admin to the project.  Afterward, you will need to access the Form in question and apply your image.

2023-10-02_8-08-00.png

Best, Joseph

Ed Osborn January 24, 2024

@Joseph Chung Yin  Are you aware of any update on this, adding images to forms in Jira Cloud? 

Like MJ likes this
Joseph Chung Yin
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 24, 2024

@Ed Osborn -

You should contact Atlassian Support (https://support.atlassian.com) for their latest updates in regards to Cloud env.

Best, Joseph

0 votes
Sharon G. March 25, 2024

Hi all, 
Is there any news about the option to upload an image to the cloud service management module?

The customers don't have Admin access, of course. 

Thanks.

Mohammad RahmaniNasab April 21, 2024

Hi @Sharon G. ,

I found a solution for DataCenter Service Management by adding an HTML code block to show a picture from a third-party server. It might be useful for the Cloud version too.

Best, Mohammad.

John Funk
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 21, 2024

Hi @Mohammad RahmaniNasab  - can you provide a sample of the code? 

Mohammad RahmaniNasab April 28, 2024

hi @John Funk

you can use codes similar to this:

<p><img src="YouruploadURL.PNG" alt="first " width="100%"></p>

using Ultimate Customizer.

good luck with that

 

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