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How can I able to see the past approvals that I have recieved or approved in customer portal?

shivani shirguppi March 27, 2024

How can I able to see the past approvals that I have recieved or approved in customer portal? in JSM

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Nikola Perisic
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 27, 2024

Hello @shivani shirguppi 

This is more geared towards the data center. https://community.exalate.com/questions/11339163/synchronizing-past-approvals-for-an-issue-with-jira-service-desk

This article shows a way how it can be done using the groovy script, but for the server.

Even here: https://jira.atlassian.com/browse/JSDSERVER-5679 there was a feature request, but this wasn't implemented on the server neither on the cloud as well.

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