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Hi al, could you please help me to how to edit this participant list on Jira Service management?

Prasad Jayawardena July 12, 2024

Screenshot 2024-07-12 092651.png

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Prasad Jayawardena July 12, 2024

Hi @Mikael Sandberg 

Thank you! 

I appreciate your time, that's from Jira SD side, when you remove participants in the “Request Participants” field for a specific issue, I need to edit the pre-defined participant list for all the issues.

Mikael Sandberg
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 12, 2024

If the list is predefined then it is either set on the request type or via an automation. So go to Project settings > Request types and then locate the request type in question and on the Request form look for the Request participants field. If that field is hidden you can define default values for it.

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Prasad Jayawardena July 12, 2024

@Mikael Sandberg Great! Thank you very much for your assistance.

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Mikael Sandberg
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 12, 2024

Hi @Prasad Jayawardena,

Welcome to Atlassian Community!

If you hover over the person that you want to remove from the shared with you should see an X, clicking on that will remove the person from the list.

Screenshot 2024-07-12 at 7.07.39 AM.png 

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