Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Flickering and jumping attachments

Patric August 27, 2024

I experience both flickering and jumping in the interface when opening and browsing through attachments in Jira. It started just a while ago and doesn't stop. I can't seem to fins why this happens, but obstructs my work. 

3 answers

0 votes
Ruby Hung
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 4, 2024

I added  [*.]atlassian.net to "Sites allowed to use third-party cookies" on Chrome's setting and it seems to fix my issue on this.

Patric September 12, 2024

Thank you! I'm going to try! :) 

Patric September 16, 2024

Tried this one, but doesn't seem to work. Still flickering :( 

0 votes
Kelly Nezwek
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 4, 2024

Hi, Patric -

I've had coworkers report this also recently, but I've been able to reproduce.  All coworkers that are having the issue are on a Mac (I'm on PC, and I've had others on PC try it out, and they do not have the issue). 

I'm curious, are you also on Mac?

I've also found this open ticket with Atlassian that is probably referring to the same thing: https://jira.atlassian.com/browse/JRACLOUD-84631

 

Patric September 12, 2024

Hi @Kelly Nezwek

Yes me and my collegues with the same issues are on Mac. 

 

0 votes
Marc - Devoteam
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 27, 2024

Hi @Patric 

Does it do the same with other sites and products?

Did you try clearing all historical browser data and cookies?

Did you try another browser?

Marc - Devoteam
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 4, 2024

Hi @Kelly Nezwek 

I'm on a Mac and I can't see that I have noticed this.

I always use Chrome

Ruby Hung
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 4, 2024

I am on Windows and the issue is only happening when using chrome (chrome is up-to-date)

 

Patric September 12, 2024

No other sites or program have this issue, just Jira :( 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events