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Finding all portal-only customers that are not part of an organisation

Daniel Wright
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May 21, 2024

Within our setup we have a JSM portal site and allow existing portal users to add additional followers to track any ongoing ticket.

When this is actioned it creates a new portal-user account, which is active, even if the user hasn't logged it (i.e. before they accepted the invite email thats issued as part of this process). The problem we have is that we have no way of easily identifying portal-users created in this way to properly manage there association to 1 or more organisations setup.

How can we easily identify (within the GUI or REST api) portal-users that do not belong to a organisation? Or is there a way to list all portal-users and show there membership to organisations in one request?

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DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

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