Finding all portal-only customers that are not part of an organisation

[Daniel Wright]

Within our setup we have a JSM portal site and allow existing portal users to add additional followers to track any ongoing ticket.

When this is actioned it creates a new portal-user account, which is active, even if the user hasn't logged it (i.e. before they accepted the invite email thats issued as part of this process). The problem we have is that we have no way of easily identifying portal-users created in this way to properly manage there association to 1 or more organisations setup.

How can we easily identify (within the GUI or REST api) portal-users that do not belong to a organisation? Or is there a way to list all portal-users and show there membership to organisations in one request?

[Brant Schroeder]

@Daniel Wright I am not aware of any way in the application to see this information.  You can use the API to check if a customer belongs to an organization (https://community.atlassian.com/t5/Jira-Service-Management/Is-it-possible-to-get-a-list-of-users-in-an-Organization-through/qaq-p/1387666 ) and I know individuals who use automation to check when a new customer is added to see if they are in an org.  If they are not I believe they flag the issue so they can then add them.  There are apps that help with organization management but I am not sure that they do what you are asking https://marketplace.atlassian.com/search?query=jira%20service%20management%20organizations