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Error "User 'xxxxxxxxxxx' cannot be assigned issues" on Jira Align Connector

Shervin Sam Sheju Sam
Shervin Sam Sheju Sam
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December 9, 2024
  • doesn't have the permissions to be assigned issues (Service Desk Agent and Assignable user permissions).
  • Not sure If I have a Jira Service Management license.

Could you please help me to fix the issue ?

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Jovin
Jovin
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December 18, 2024

Hi @Shervin Sam Sheju Sam 

You'll need to raise this one with Atlassian Support likely to confirm your inclusions in your subscription. The URL is here: https://support.atlassian.com/contact/#/ 

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