Error on issue creation with slack automations

Juan Pablo Rozada
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August 26, 2024

I'm having problems with a template to create issues on Jira..
The steps from the template are straight simple:
- Pick a Jira account (mine)

- Select a Jira domain (https://company.atlassian.net)

- Select a proyect (a project that I'm admin)

- Issue type: Support (tried history or task also)

- Priority (optional)

- Summary (last reuired field)

After the automation is published I try the link and work very much as intended.
The thing is when the "Create an issue" starts, I'm receiving this message:

image.png

This is the error on that log link

image.png

Since the error don't display anything useful information, I'm not sure what i'm doing wrong..

 

Things tested:

Already tried on another board..

Already tried another user..

Already tried different issue types

I can create / delete issues on those boards

Using the Create issue from Jira cloud works fine and creates issues

image.pngChecked many times required fields and values..

 

Anyone has an idea what's wrong? 

1 answer

0 votes
Luciano Agustin Benitez January 15, 2025

Juan pudiste resolver este problema?

Juan Pablo Rozada
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 15, 2025

Buenas! Pude si, pero fue con un admin de la empresa que se encargó de dar los roles que estaban faltando, posiblemente pudo ver en los logs el problema e identificar cuál era el campo que daba el conflicto.

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