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Empty screen in outgoing mail server (Settings > Mail > Outgoing Mail)

Ragnar
Ragnar May 22, 2020

Can not configure SMTP settings for my outgoing mail server.

I have Site Administrator rights.

What I am missing?

outgoing.png

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Evan Underwood-Harley
Evan Underwood-Harley
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May 22, 2020

Hi Ragnar,

For Jira Cloud you can't configure the SMTP outgoing mail server, see - https://confluence.atlassian.com/adminjiracloud/restricted-functions-in-jira-cloud-applications-776636921.html?_ga=2.11717046.320717678.1590058277-973955557.1568640194

 

If you want to Jira to send emails on behalf of your own domain, see - https://confluence.atlassian.com/adminjiracloud/configuring-jira-cloud-to-send-emails-on-behalf-of-your-domain-979428371.html

 

Regards

Evan

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