E- mail alert- when someone didn't succeed to Log in to the Portal

janely_melin March 5, 2024

Hi!
I have search in the NB, but can't find what I'm looking for.

I want to have an E-mail Alert, when someone is trying to Log In to the Portal.

When someone is trying to log in to Jira SM, they'll use an email address.
I want the system, to email this address to a "our specific email address", so I can handle the failed request, so to speak.

E.g. it might be a customer, who are using more than 1 email address, and the Organization Admin, has only sent us 1 email address to this specific customer.

lars1@organiszation.com (added in our Jira SM)
lars37@organization.com (but customer is using this one)

Lars is getting really irritated as he fails to Log in, even if he is using (what he thinks) the correct email address.
If I'd get an email, when he fails to log-in,  I can help him - and send him an email...  
     "Hi! I see you are trying.... , I'll re sent you an Invite to this address....." 

How can we create such alert?
Is  it even possible?

Thank in advance.
JaneLy

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