Disabling transition to same state

[AbrahamA]

Hello

My issue is in a state "In Progress".

Is there any way I can prevent showing "In Progress" in allowed transition states in workflow. I have many states in workflow and all have transition from any state.

Thanks

Abe

[Rachel Wright · Accepted solution]

Hi @AbrahamA I'm betting your using a workflow with global transitions - meaning an issue can transition to any status at any time. That's certainly the easiest way to configure a workflow, but it ends up having the condition you report: issues have options to transition to themselves.

Another option is to remove the global transitions and create individual ones instead. Here's an example: of both methods for comparison.

Diagram Mode

Individual transitions

A workflow with individual transitions between statuses

Notice that in addition to forward transitions (ex: Ready for Review) there are also backward transitions (ex: Fail).

Global transitions

A workflow with global transitions

Notice that global transitions are marked with the "All label".

Text Mode

Individual transitions

A workflow with individual transitions between statuses

Global transitions

A workflow with global transitions

Notice that global transitions are displayed in italics. You can also tell they are "reused" by their IDs. For example, each status has a transition called "Open". The transition ID is 11 in all 4 uses.

It's also possible to restrict which transitions show with conditions and other hackery, but the above method is much easier. I'd try that first.

Hope this helps!

Rachel Wright
Author, Jira Strategy Admin Workbook

[Kuan Yi Ming _ServiceRocket_]

Hi @AbrahamA

In addition to what Rachel has shared, you can make use of the Previous Status Condition to hide a transition when an issue is in a specific status.

Regards
Yi Ming