Good day!
We have Jira Service desk configured with multiple projects. The problem we are currently facing is that customers with no additional licenses are able to "Share" their calls with anyone who has an e-mail address. Thus, users could essentially share calls with someone who is not part of our company domain.
Our current mode is Private but we have tested and a normal customer can share the call with someone outside of our domain and that person will receive the link in their e-mail after which they can sign up. They are automatically added to the Jira Internal Directory.
Please assist?
Thanks!
