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Disable Email Notifications for Assigned Subtasks under a specific Issue type

Keiko Kamiya
Contributor
July 2, 2024

Is it possible to disable email notifications for assigned subtasks under a particular issue type? 

It's acceptable for the agent to receive an email notification for the assigned standard issue type, but then is bombarded with the corresponding assigned subtasks as well. 

Is there a post function/automation set up I can utilize? 

 

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John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 2, 2024

Hi Keiko,

Unfortunately no, Notifications in Jira cannot be configured that granularly.

Keiko Kamiya
Contributor
July 3, 2024

Thanks John! 

Like John Funk likes this
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 3, 2024

You are welcome!

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