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Is there a way to configure the date and time field on the portal to not allow the client to select a time that was in the past?
Example: they wouldn't be able to select yesterday at 5am as the time.
If you're looking for an instant validation on the request form which would prevent customers from selecting a date/time form the past, I believe that the Extension app may be of help as well.
With Extension, you're able to build a dynamic form on the portal with additional validation for date pickers. Here, with the is before request creation (+/- offset) validator you can prevent customers from inserting dates in the past.
Feel free to ask here in case of any additional questions about the functionality or setup.
I'll be happy to help!