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Data residency not moving

telc
telc
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February 3, 2025

Hello,

we would like to move our projects (esp. Service Management) to Germany (AWS Frankfurt). The move was planned as follows:

The move was scheduled to take place from Jan 22, 2025 to Jan 29, 2025 between 1:00 AM and 1:00 AM CET.

However, nothing has happened yet. Today is February 3, 2025.

Best regards,
Patrick Kempf

 

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Victor Law
Victor Law
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February 3, 2025

Hi @telc

Welcome to the community.

I strongly suggest you raise a support ticket directly with the Atlassian Support team regarding the data residency migration.

The community does not have visibility into the status of migration.

https://support.atlassian.com/contact/#/

Thank you.

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telc
telc
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February 3, 2025

Thank you!

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