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Customer could not share request

Claire Yap
Claire Yap
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February 4, 2018

May I know why Customer could not see the "Share" link at the Portal?

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Ivan Tovbin
Ivan Tovbin
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February 4, 2018

That's probably because your cutomers don't have the permission to share their requests with other people. To configure your customer permissions go to Project Settings -> Customer Permissions

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Claire Yap
Claire Yap
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February 5, 2018

Thanks Ivan. Do you mean 

"Who can customers share requests with?" ? i m confused about this setup. is this means "who they can share with" but not "who is allow to share", is my understanding correct?

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Ivan Tovbin
Ivan Tovbin
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February 5, 2018

Check out this documentation.

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