Custom message in JIRA login page

[Manu Mishra]

Hi Team,

We want to add a custom message in the JIRA login page for user to redirect to some other link where user can reactivate his account. Basically we want if user gets a message "Usrername/Password is incorrect. Please contact your JIRA administrator.". So we want to display a custom message "If your account is deactivated/inactive, kindly visit the URL and regain your access"

Note: We are using Script Runner in our instance, if it is possible through script runner.

Let me know if this is possible and how (step by step doc will be appreciated). 

[Kira Graf]

We've switched to SSO and wanted to add a message to the login screen telling them to contact an Admin if they see that screen. I am the JIRA administrator but don't have access to the JIRA server to edit pages so I had to figure out a way to do it through scriptrunner.

I added a web panel but the problem was that the many of the webpanel locations are not displayed on the login page so I had to add a banner a the top of the page but only display it for the login screen. So if you are in the same boat, here's how to do it for Jira v7.

• Admin -> Add Ons -> Script Fragment
• Add New Item -> Show a Web Panel
• Location: atl.header
• Condition: 

import com.atlassian.jira.plugin.webfragment.model.JiraHelper

JiraHelper jirahelper = new JiraHelper();
def url = jiraHelper.getRequest().getRequestURL().toString();

if (url.contains('login')) {
   return 1
} else {
   return 0
}

•  Provider class/script:

writer.write("<div style='background-color: yellow; text-align: center'>" +
"If you are trying to access this page please contact your systems administrator. </div>")

Hope that helps!

Kira

[Ufficio ICT]

It works !!! :)

[Priya Ayyadevara]

Can we add in html in the message?

[Golla Sathish]

It works! :)

[Sergey]

Awesome). Thanks!

[Edwin Kyalangalilwa]

Hi Manu,

You can add a custom message under Contact Administrators Message

Administration > System > General Configuration

[Manu Mishra]

@Edwin Kyalangalilwa This is a by default custom message, this will be always displayed. We have a following senarios:

1. If user loggs in with correct username & password and account is inactive state (under user management). --- The custom message should display with hyperlink to activate/regain the account/access.

2. If user loggs in wrong username & password.---- The default message should display (your username/password is incorrect. Please contact you Jira Administrator).

Is it possible to achieve point #1 through script runner. Because what I believe when user loggs in the "user" name should be validated from user management (if account is in-active state). Let me know if I am correct.

[Manu Mishra]

@Edwin Kyalangalilwa Thanks for your answer but this is not i am looking for.

[Badrinath Varadharajan]

@Manu Mishra Have you managed to achieve this ? I am looking for something similar.