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In our environment, we receive documents/attachments from our clients. Frequently we have to modify those attachments for testing and create a new one that has the users issue in an attachment we create. It is becoming more frequent that we have such a high number of attachments that finding the specific one is becoming more difficult and time consuming. Attachments is a holding area for templates, data, sample files and screenshots for us, to name a few.
1. Is it possible to create folders or containers to separate each type of attachment into?
2. If it is not possible, does anyone have any suggestions how to adapt Jira to be able to do this?
3. Does anyone else have these issues and would it be a good recommendation to Atlassian to create this ability if it doesn't exist?