Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Creating Folders for Issue attachments Edited

In our environment, we receive documents/attachments from our clients.  Frequently we have to modify those attachments for testing and create a new one that has the users issue in an attachment we create.  It is becoming more frequent that we have such a high number of attachments that finding the specific one is becoming more difficult and time consuming.  Attachments is a holding area for templates, data, sample files and screenshots for us, to name a few.  

1.  Is it possible to create folders or containers to separate each type of attachment into?

2.  If it is not possible, does anyone have any suggestions how to adapt Jira to be able to do this?

3.  Does anyone else have these issues and would it be a good recommendation to Atlassian to create this ability if it doesn't exist?

2 comments

Kat Marketplace Partner Dec 04, 2019

Hi @Jody Harper , you have posted this in the Community Feedback & Announcements. To help increase the chances of useful responses I am moving this to the Jira Service Desk area.

Hi Jody.

Depends a bit on your environment. There are plugins to integrate Jira into OneDrive and Office365 (Example: OneDrive & Office 365 for Jira)   and/or Google Drive (Example: Google Drive & Docs for Jira) and then just manage your attachments in the respective file system and link them to Jira issues.

Alternative: Why not keep your documents in Git and integrate via Bitbucket or similar? That is particularly nice, if we are talking about documentation in software projects using a "Docs as Code" approach. Recommended: docToolchain https://github.com/docToolchain/docToolchain ) very cool project. So every customer has their repository, documents are checked in, if you need to change something, pull requests become issues in Jira, which creates a working branch, and when you're done you merge the new version back into the master branch. Something like that.

Lots of stuff about Docs as Code at WritetheDocs https://www.writethedocs.org/

That is one of the nicest communities I know and their Slack channels are buzzing. You'll find somebody there to iron out the details.

Hope this helps.

Best

Joerg

Comment

Log in or Sign up to comment
TAGS
Community showcase
Published in Jira Service Management

Atlympic Event: Jira Service Managemnt

Hello Community!  Quick disclaimer: We are running a contest on Community (The Atlympics!) from July 23rd - August 8th of 2021. If you are interested in participating in this contest (prizes! ...

36 views 0 0
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you