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Create from template - Tickets dos not appear

Roxanne Parent February 28, 2024

Hi, 

I'm trying to create an Epic from a template including few tickets. I used to be able to create it and see all my tickets with no problem. But now, I can't see the tickets when I create form a template. They are just not create, even if the template has tickets.

Can you help please ?

 

2024-02-28_09-39-31.png

1 answer

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Perisic Nikola
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February 28, 2024

Welcome to the community @Roxanne Parent !

Are you using an app to create these issue? There is an active incident on Atlassian regarding the Connect apps.

Roxanne Parent February 28, 2024

Thank you ! 

No I'm using it on Web platform.

Perisic Nikola
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February 28, 2024

I see, then this is a different issue. This feature was recently been released and is marked as NEW. I believe the testing is still being performed on it. 

Try clearing your cache, using different browser and running in the incognito mode.

Like Laurie Sciutti likes this
Roxanne Parent February 28, 2024

It still doesn't work.

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