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Components in service desk portal

Jay Chapani
Jay Chapani July 28, 2020

Can we add Components field in service desk portal so customer can select that?

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Trudy Claspill
Trudy Claspill
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July 28, 2020

Yes, that can be done in JIRA SD Cloud. You need to add the field to the Request Types where you want it to appear.

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Jay Chapani
Jay Chapani July 28, 2020

Thanks, Trudy - after adding fields to Create Issue Screen I am able to add to the portal.

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