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Chat feature in jsm

Sonal Sinha
Sonal Sinha
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August 30, 2024

What are the plans to release a chat feature embedded into jsm

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Fernando Eugênio da Silva
Fernando Eugênio da Silva
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August 30, 2024

@Sonal Sinha ,

Welcome to the Atlassian Community!

If you're talking about Virtual Agent in JSM this feature is released in BETA Version currently. You can check more details here: Jira Service Management AI-powered virtual agent on portal (atlassian.com)

Note that Virtual Agent is available for only Premium and Enterprise Plans.

Kind Regards,

Fernando

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