Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Cannot sort Select List (cascading) custom field column in Queues

flim
Contributor
November 15, 2023

I selected "Cascading Select Searcher" in Search Template, but it is still not allow to sort the column in Queues. Is it a limitation or configuration issue?Screenshot 2023-11-16 094819.png

1 answer

1 accepted

0 votes
Answer accepted
Marc - Devoteam
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 16, 2023

Hi @flim 

What is your exact requirement?

This Search Template option is for JQL purposes.

This is the default setting for a cascading select, if you would change the option to "none" the field is not searchable.

This has nothing to do with sorting.

flim
Contributor
November 16, 2023

I created a Select List (cascading) field and I would like to sort that custom field in Queues but I can't. I read this post related to sorting, which suggests that a searcher must be applied to it.

https://community.atlassian.com/t5/Jira-Service-Management/Cant-order-by-custom-field-in-a-Queue/qaq-p/1702526 

May I confirm that sorting Select List field in Queue is not possible?

Marc - Devoteam
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 17, 2023

Hi @flim 

I double check on my own instance and made a dummy project and added a cascading field in my queue.

Indeed it is not possible to sort on a cascading field.

This is not being considered by Atlassian as well, see JSDCLOUD-10438 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events