Can you integrate a JIRA board designated for customer feedback on external platforms

[Sebastian Deggan]

The company I work for is a strong proponent of Atlassian software. Our software and manufacturing teams heavily rely on JIRA boards to track, resolve, and communicate issues. We offer a proprietary software called the Xplorer View Portal, which allows customers to pilot and control our uncrewed surface vehicles. Currently, we lack a system to track feedback from customers using the portal. I’m wondering if it’s possible to integrate a JIRA board into our portal to facilitate tracking customer feedback.

[Josh Costella · Accepted solution]

Hi @Sebastian Deggan 

If your team is using a Jira Service Management project you can embed a widget in your site to collect requests/feedback. 

More info here: https://support.atlassian.com/jira-service-management-cloud/docs/collect-requests-from-anywhere-with-an-embeddable-widget/

[Sebastian Deggan]

Thank you very much Josh. I will take a look and see if this is a viable solution!

[Sebastian Deggan]

@Josh Costella Do you know what your API endpoints support?

[Josh Costella]

Hi @Sebastian Deggan 

All the API documentation is located here: https://developer.atlassian.com/cloud/jira/platform/rest/v2/intro/#about