Can we close the Entire JSM Portal for all the projects ? Like enable/disable

Santhosh Raj
Contributor
August 1, 2024

Checking for the options to disable the JSM portal for now and wanted to activate when needed. Please advice me if there is any way option

2 answers

1 vote
Adolfo Casari
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August 1, 2024

@Santhosh Raj  You can try remove the Browse Project permission to the customer access rol (portal only)

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Dave Mathijs
Community Leader
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August 1, 2024

Hi @Santhosh Raj have look at the following documentation article: Manage your customers

As long as you don't add customers to a service project, they won't be able to submit requests.

Santhosh Raj
Contributor
August 1, 2024

Not alone the Customers, Actually every time we create JSM projects, it creates a portal for accessing. We don't wanted portal to be opening to Anyone. Is there Switch for hiding the portal itself. I was asking like Enable/Disable in portal. @Dave Mathijs 

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