Can't receive notification mail from JSD

[Eric.LA_Chen]

Hi, I have a urgent issue..

I am admin in JSD and

I setup Default Notification Scheme for my project, but I can not receive notification after I create/ edit ticket..

I find much error log in "Error queue"...., how do I resolve this case?

[edwin vasquez]

Hello @Eric.LA_Chen 

What are some of the errors you are seeing? 
Have you tried sending yourself a test email? if so, was that successful?
https://confluence.atlassian.com/jirakb/how-to-send-a-test-email-in-jira-317197303.html

[Eric.LA_Chen]

Hi @edwin vasquez , thanks for your support.

I just resolve this issue 5 mins ago, cause by mail address setup different between system outgoing mail and project notification. NOW I have changed those two place which same mail address, it's work!!

[edwin vasquez]

Fantastic news! Glad you figured it out.

[Eric.LA_Chen]

BTW, I have another question: how to send satisfaction mail from JSD,

I turn on Collect customer satisfaction feedback, but I can not receive satisfaction mail after resolve ticket....