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Can I have differents agents for differents service desk ?

EL3
EL July 8, 2015

Hi all

Let's say I have Service Desk 1 and Service Desk 2

I would like define some users as agents for SD1 and a few another users for SD2

How ever, agents from SD1 should not be able to see tickets from SD 2

Is this possible to achieve ?

 

Thank you for your support

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Boris Berenberg
Boris Berenberg
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July 9, 2015

You would do this at the project permission level. https://confluence.atlassian.com/display/JIRA/Managing+Project+Permissions

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