We do not want customers who are using one portal to see that we have others. This seems to be what happens when you go here....
https://confluence.atlassian.com/display/SERVICEDESKCLOUD/Configuring+the+customer+portal?preview=/732528918/747602709/helpcenternewbranding870.png
Is there a way around this?
Within your service desk, navigate to "People" --> "Customers" and click on the padlock icon from the upper right corner. If you choose "Only people on my customer list can access my Customer Portal" it will do exactly what you asked for.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
delete this
Thank you.
Found it.
Still have a question?
Get fast answers from people who know.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.