Button of the reported issues by the reporter in the ticket does not appear

[Cube]

Hello!

Since today (06.02.2024) when button "Reported issues" after hovering over a Reporter's name does not appear. By clicking on "Reported issues" it opened a new tab with the all issues created by this reporter.

That option does not work neither in Safari nor in Chrome browser any more.

Is there any solution for this?

Perhaps, there is opportunity to add a custom field which could have the same function?

Thanks in advance for any answer!

[Adam Gołaszewski · Accepted solution]

I've raised a ticket with Atlassian. They are aware of the issue. It only affects portal users without an Atlassian account. 

[Cube]

Hello @Adam Gołaszewski !
Thanks for informing.

Please let us know if you get any update from Atlassian support 🙏

[Kodi Terry]

If you have a ticket number @Adam Gołaszewski  I would appreciate it.  

[Adam Gołaszewski]

It's fixed. Yesterday I received an update from Atlassian with info that it would be fixed by this morning and it is ;) 

[Cube]

Yes, it works.

Thanks everyone ;)

[Adam Gołaszewski]

@Cube can you mark this as completed? Thanks

[Emilse Gonzalez · Accepted solution]

I have the same since today, before when you leave the mouse in the Reporter's name you have the option to see the Reported Issues of the person. That button is gone, I can only see Reported Issues of the people that is also agent of my company, but no more for external customers. This was working fine until yesterday.

[Marc - Devoteam]

Hi @Cube 

Can you share some more information like screenshots and where is this button situated and is this ootb functionality or added via a marketplace app

[Emilse Gonzalez]

It was an include functionality, not external

[Cube]

Hello @Marc - Devoteam !

This is how it looked before:

And this is how it looks like now:

[Cube]

Hello @Emilse Gonzalez !

I have possibility to see Reported Issues of the people that is also agent of my company too :(

But it does not work for external users any more.