Hi,
I would like to build an email subscription list by allowing our customers to raise a ticket through our Service Portal and capture their email there.
Is this possible? Is there a better way to accomplish the same?
What would be an easy way then to access the list of emails so we can send a bulk email?
Thank you.
You can collect the addresses in that way, but there is no mail batch function in JSM.
A function like this is more native to Statuspage | Atlassian.
You can mimic this by a series of automation, but it will never be as good as a native function.
As an alternative you can look for an add-on in the marketplace that gives that function to your JSM.
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