We have 3 teams, all which do software/hardware deployments of some sort. Each group is under a different manager. I am looking at JIRA Service Desk, thinking each team should be setup in their own Project. For changes, we have a lot of changes, that potentially affect another team, so they may need to view some changes that may pertain to them.
Is there a way to give someone access to only view one issue type in a Project? In my case would be the change issue type. Or, should each team just have view access to the other groups entire project to all issue types (incidents, problems, etc..)?
Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...
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